Services

Our patient and knowledgeable staff are ready to assist you with any of your computer repair & networking needs. We provide computer support in San Ramon, Danville & all of Contra Costa & Alameda Counties. Below is a list of many of the services available:

Computer Repair & Support

PC Diagnostic

Is your computer running slowly or crashing unexpectedly? We’ll diagnose the problem and recommend a solution. If you decide to have WebDispatch.com fix the problem, we’ll apply the diagnostic fee to the cost of repairs.

Virus Removal / System Optimization

Viruses are reaching pandemic proportions. Beyond removing viruses, this service includes several maintenance procedures known to improve security and performance. We also update and install anti-virus and anti-spyware programs to protect you against future infestation. Check out our Virus Protection Plan for unlimited Virus Support.

Data Transfer

Need data move onto an external hard drive or new computer? We offer a wide range of Data Transfer options that can help you take your data anywhere you need it.

Setup

Let WebDispatch.com set up your new computer! We will make sure that your monitor, mouse, and keyboard are working properly. We’ll also set up your printer and any other devices you might have.

Broadband Install

Got a new broadband (ex – DSL, Cable Modem, T1) connection, but don’t know how to get it installed and working? Order your service and we’ll setup your connection and get you Internet access in no time.

Network Setup

You have more than one computer and you want to share your files and folders. Or you want to access a printer from more than one computer. We’ll install a network router and configure your computers and printers to “talk” to each other. And we can also assist you when you want to add another device to your network.

Computer Training Services

Training

Based on your specific needs, we can show you how to use particular computer application, how to search for information online, how to connect your digital camera, how to sync your email to your smart phone, and much more.

Buying Assistance

There are so many choices and options when it comes to buying a computer. How do you know what features and options are right for you? We’ll discuss how you typically use your computer and explain the myriad of options, then advise you on what to buy.

Computer Installation and Setup

SafeGuard (Virus & Spyware Protection)

Viruses, spyware and malware are the biggest dangers facing computer users. We will install and configure proven, reliable anti-virus, anti-spyware, and anti-malware software on your PC, to help prevent you from becoming infected.

Software Install

Need a new software application? Let WebDispatch.com install it for you and make sure it is working properly.

Hardware Install

Do you need additional memory, a new video card or any other hardware? We can supply and install any hardware you need. And we’ll make sure it is fully functional.

Restore (Operating System Re-Install)

Sometimes it’s best to get back to basics and start fresh – take your computer back to its first day and add only those programs you currently use. We will re-install your operating system, all device drivers, and get you up-to-date on all servcie packs and patches. We’ll install anti-virus and anti-spyware programs to protect you against future virus infestations.

Backup and Data Recovery

Backup to External Hard Drive

Unfortunately, the stories you’ve heard about computers crashing and losing all your data are true. It doesn’t happen all that often, but when it does, it can be troublesome and costly. We’ll make a backup of all your data files on to an external hard drive, protecting you from complete data loss and more costly data recovery services.

Automated Backups

Making regular backups of your data is the best way to prevent data loss. WebDispatch.com will setup your computer with additional hardware and configure it to automatically backup your data at regular intervals.

DataSafe Backup Service

Eliminate the hassle of backups finally and forever! Let WebDispatch take charge of your backups with our DataSafe Backup Service. For more information check out of DataSafe page.

Data Recovery

Did your computer crash and lose all your valuable data? You don’t have a backup? WebDispatch.com can help! Most of the data on your hard disk can usually be recovered. We employ our expert data recovery techniques to recover data or salvage the corrupt or lost data from various data storage media.

Additional Services

In-Home Service

Pick-up & Delivery
In order to provide more convenient service, we offer in-home service and as well as a pick-up & delivery options.

NOTE: Additional charges may apply for customers outside 925 area code.

Priority Service

Our standard service is a 3-business day turn around on all PC services. However, expedited service is available, based on availability.

The Priority Service charge also applies to work performed at hourly rates when that work is performed after hours or on Sundays at the customer’s request.

Club Dispatch

A membership in our Club Dispatch program, means total care for your computer. Our members have said good-bye to computer problems. Shouldn’t you join the club? For more information check out our Club Dispatch page.