7 Reasons Why You Should Choose WebDispatch to be your Computer Support PartnerWe are the only Computer Support Company in all of Contra Costa and Alameda Counties bold enough to make these statements:
- We are big enough to handle any computer job, and small enough to still provide you the individual attention you deserve. Whether it’s building a new network from the ground up or helping you figure out why you’re getting an error message when you open a document, you can count on us to help. As a client, you will have a dedicated senior technician, a team of back-up support technicians, to ensure you get the highest level of support. You can also count on me, the owner, to get involved with your project to make sure you are getting the best solutions and highest level of service possible.
- Our “geeks” have personality. They won’t try to keep you in the dark or dazzle you with acronyms. We’ll answer every question you have in plain English and make sure you understand what options you have available so you can make decisions based on your priorities and budget – not just because we say so. We’re also dedicated to the concept of “keeping things simple.” Our technicians won’t over-engineer or add complexities to your systems because it’s something they’d like to try. We also firmly believe in standardization and best practices in all of approaches to your system needs.
- Our technicians are seasoned, qualified, professionals with years of real world experience. All of our staff are up-to-date on the latest technologies and solutions. You won’t find a better qualified team of professionals anywhere.
- We will provide you with the most cost-effective solution to your problem. As a business owner, I understand the importance of keeping costs to a minimum. We never charge clients for expensive upgrades, hardware, and solutions that aren’t 100% necessary.
- We GUARANTEE to solve your computer problem right the first time and will continue to resolve any ongoing problems within 30 days with no additional charge. We take extra steps up front to make sure we thoroughly understand the problem, and create a well thought out approach for solving it. This enables us to avoid mistakes and overlooked issues that delay the completion of your project and cost extra in billable hours.
- We listen first - and offer solutions second. No one knows your network better than you. When you have a problem, the last thing you need is someone to come in and waste time performing the same system checks you’ve already done. We’ll work with you in solving your problems and keep you involved with what we are doing.
- We offer a 100% money back guarantee. If you are dissatisfied with our service, we will refund your money. No risk, no hassle, and no obligation. What could be fairer than that? No other technical support company will stand behind their work the way we do at WebDispatch.com.